Why Colony for Restaurants

A Case Study in Success

Consider a leading Canadian restaurant conglomerate with over 200 locations and 20 distinct brands.

Challenges:

Guest Experience Improvement: The company sought to leverage technology to enhance the guest experience and increase customer loyalty across its diverse portfolio.
Complexity of Scale: Supporting 20 brands, multiple languages, and localization across 200 locations posed significant operational challenges.
Data-Driven Marketing Needs: The marketing team required granular analytics down to the individual restaurant level to better engage customers.

Solutions and Outcomes:

Operational Continuity: By implementing Colony Networks' managed wireless failover services, critical systems remained online even during primary internet outages, ensuring smooth operations and consistent service.
Localized Management: The solution empowered local managers with tools to manage connectivity and customer engagement at the restaurant level, supporting the company’s localization strategy.
Data-Driven Marketing: Integration with CRM systems allowed for targeted marketing efforts, improving guest engagement based on real-time data.
Cost Efficiency: The intuitive solution reduced the need for extensive customization and external IT support, lowering operational costs.
Scalable Management: All services were managed through a single portal, simplifying network oversight and performance tracking across multiple locations.

Why Choose Colony Networks?

Colony Networks offers a comprehensive, fully managed wireless failover solution tailored to the needs of the restaurant industry. With features like dual carrier failover, AI network assistance, and seamless integration with systems like ServiceNow, Colony ensures your business stays connected and resilient. Their SOC 2 Type II compliance guarantees the highest standards of security and data confidentiality.

In an industry where every minute counts, investing in managed wireless failover services is not just a precaution—it’s a strategic move to safeguard revenue, enhance customer experience, and maintain a competitive edge. Partner with Colony Networks to ensure your restaurant is always connected, no matter the circumstances.