Drive Restaurant Loyalty With Seamless Wi-Fi & Smart Marketing

Full Service Restaurant Company With Over 1,000 Locations

Colony Networks is proud to be a provider for one of Canada's largest full-service restaurant companies. The company operates 20 different brands, in over 1,200 locations, serving over 100M guests annually.

Challenges faced

The restaurant company wanted to leverage technology to improve the guest experience in their locations and increase repeat visits/loyalty. They needed:

• Ability to support 20 different brands, multiple languages and localization

• Ability to perform marketing analytics at the individual restaurant level

• Ability to overlay on top of existing hardware infrastructure

• Full CRM integration to enable campaign management

• Ability to manage everything through one portal

How Colony Networks Helped

Implementing Colony Networks Wi-Fi solutions enabled a rapid deployment to all restaurants, putting localization in the hands of the local manager. The ability to capture meaningful customer data has allowed the marketing team to better address the needs of their guests. In future, this could also lead to the ability to generate powerful AI-driven customer experiences in real-time.

For the partner carrier, successful implementation also led to the additional sales of over 250 Wireless Business Internet and Business Internet Pro sites.